PROBLEM SOLVING
Short Course
Albert Einstein once said:
"We cannot solve our problems with the same thinking we used when we created them."
This two-day programme focuses on learning new ways to approach problem solving including tapping into the knowledge of others and developing skills to effectively identify and solve problems.
DAY 1
WHAT IS PROBLEM SOLVING
- Problem solver vs problem identifier
- Characteristics of a problem solver
- Types of decisions
- How to make good decisions without falling into traps
PROBLEM SOLVING STYLES
- The different styles of problem solving and connecting with yours
- Communication as the key to problem solving
- Personality types and problem solving
- Working as a team to solve problems – tapping into team strengths for successful outcomes and designing a structured thinking process – understanding how problems can unify teams
MODELS ON PROBLEM SOLVING
- Exploring various models on problem solving
- Planning and implementing a course of action
- Applying problem solving techniques including identifying alternate solutions
- Choosing a model that is fit for purpose
DAY 2
THINKING OUTSIDE THE BOX
- Brainstorming
- Creative thinking methods
ROLE PLAYING AND CASE STUDIES
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